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Grenco Science G Pen Connect Vaporizer
Contact Us - Vaporisers
Do you have a question about our products, service, or vaping?
You can reach us at askvaporisers@gmail.com
Our dedicated customer support team is available 24/7 to help & advise on any issue you may have.
Shipping Questions:
Please check our shipping page for shipping information and the latest service updates.
I Want to Cancel My Order:
If you want to cancel your order, we will do our best to stop it from shipping, but this is not guaranteed. Orders cannot be canceled once a tracking link has been generated, but they can be returned, subject to our Returns Policy. Our agents are on hand to assist with this.
Product Information
The G Pen Connect vaporizer turns any 14mm water pipe with a glass-to-glass connection into a powerful e-rig. The palm-sized, portable G Pen Connect is engineered with patented reverse airflow technology to provide smooth and tasty vapor. And a spring-loaded carb release button to increase the amount of airflow and effectively clear the chamber. The ceramic heating element of the G Pen Connect evenly heats solid concentrate to deliver pure, flavorful vapor. To top it off, the Connect is made from stainless steel and can be taken apart for easy cleaning and maintenance.
THE G PEN CONNECT BATTERY AND TEMPERATURE FLEXIBILITY
The Connect vaporizer features a magnetic 850mAh battery that’s equipped with three temperature settings (blue: 3.1 volts, green: 3.6 volts, and red: 4.1 volts) that can reach your preferred temperature within 5 seconds. You can also expect 10-15 sessions from a single charge.
USE EXTENDED DRAW MODE FOR LONGER SESSIONS
An added bonus is “extended draw mode” which allows you to have back to back sessions. Activate the Extended Draw Mode by clicking the power button twice and wait for the “G” to turn solid. The heating will stay at full temperature for 10 seconds. Battery life will depend on the voltage you use.
VAPOR QUALITY
The Connect delivers top vapor quality thanks to the ceramic bowl. Ceramic doesn't taint your vapors flavors, and the option to toggle between three temperature settings gives you an experience not possible with traditional nails.
THE G PEN CONNECT IS COMPATIBILITY WITH 14MM FEMALE JOINTS
The G Pen Connect’s flexibility is a game changer because it works with any water piece that has a glass-on-glass joint. Once purchased, your Connect will come with a 14mm Male adapter that’s suitable for any glass pipe with a 14mm Female joint. vapor.com carries additional G Pen attachments, including 10mm, 14mm, and 18mm Male and Female adaptors if you want to purchase them separately.
G PEN CONNECT VAPORIZER - HOW IT WORKS?
- Load your concentrate into the ceramic tank and secure the magnetic cap
- Attach the tank to the top of the battery via magnetic plate, and insert the glass adapter into the open end
- Insert the glass end into your water pipe; five clicks will power on the G Pen Connect, and three clicks will take you through the different voltages
- Once you’ve decided on your temperature, two clicks will begin the heat-up process for the G Pen Connect. The button will flash for five seconds indicating the heat-up phase, then the light will hold solid for 10 seconds to let you know when it’s reached the maximum heating output
- From there, you can take a draw and enjoy your water-filtered concentrate
HOW TO CLEAN THE CONNECT
Cleaning the G Pen Connect isn’t difficult.You’ll need a few cotton swabs and a cleaning solution. To clean the Connect start by disassembling everything. You can submerge the following parts in ISO alcohol:
- Glass adapter
- Adapter connector
- Carb button
- Spring
Dip the cotton swab into your cleaning solution and clean the tank, atomizer, and anywhere else there's residue. Then, take out your parts from your solution, place each part on a paper towel and let them dry before putting them back together. You might need to run a burn cycle to evaporate any excess alcohol. Once you assemble the vaporizer, the Connect is ready to be used.
G PEN CONNECT TIPS AND TRICKS
- During heating, you can press the button to cancel the process
- Pressing and holding the button will manually heat the Connect for up to 15 seconds
WHO IS THE G PEN CONNECT BEST FOR?
The Connect is perfect for concentrate users who are one the go and want to enjoy their material efficiently. It’s portable and you can easily stuff it into your backpack and bring it to a friends house for a session.
Specifications
In the Box
Warranty & Returns
At Vaporisers, we take care of all warranty claims. Our goal is to make the warranty process quick and hassle free for our customers.
To ensure that your warranty claim is handled as efficiently as possible, please keep record of your order number (located on your order or shipping confirmation emails, or by logging into your account). You won't need to register your vaporizer to make a claim.*
If your vaporizer is experiencing a fault or you believe it is not working correctly, please complete the warranty form here. Once submitted, our warranty team will contact you with all the details needed to complete your claim, including our shipping address.
A thorough assessment will be conducted on your vaporizer to confirm the fault before a replacement can be issued. Please note we don't repair vaporizers, brand new replacements are issued.
Unsure if your vaporizer is within the warranty period? Simply check the product listing or the user manual.
Shipping and Delivery
Orders are dispatched via USPS with “signature on delivery” for security reasons. Orders dispatched daily on weekdays only (excluding public holidays) Orders received by 9am (EST) will be dispatched the same day.
Once your order has been dispatched, we will send you an email with your USPS tracking number after 5pm. Please check your “Inbox” and your “Junk Mail” for your tracking number as this it is an automated e-mail, Track your delivery at www.usps.com/track
When Will I Receive My Order?
- Standard Shipping: USPS guideline is within 3-7 business days from the day your order is dispatched. If you have not received your order within 7 business days, please email us at vaporisers.com.au@gmail.com and include your confirmation number. Delivery times may take longer in some rural areas.
- Express Shipping: USPS guideline is within 2-3 business days from the day your order is dispatched.
Delivery Notes
- Vaporisers ships orders USA-wide only.
- Make sure your delivery address is full and correct to avoid delays. We can deliver to PO Boxes.
- USPS will not leave orders unattended, please ensure someone is present at your delivery address to accept your order.
- USPS will leave a notification card if no one is present to accept your order. Please ensure your order is collected from your local Post Office within the specified timeframe on the notification card, otherwise your order will be returned to us.
- A re-delivery fee of $14.95 will be charged to re-send your order. Orders can be delivered to your workplace.
- Orders are packaged discreetly and the contents are not visible on your package.
RETURN AND EXCHANGE POLICY
Products are inspected before dispatch and packed with extra care. Upon receipt, please check your order and contact us with any issues as we cannot replace used items. If an item is defective, does not match our description, or it is not fit for its intended purpose, we will offer you a refund or exchange, but is subject to the following process:
Advise us of the issue with your order number, picture and description of the faulty item. We will supply our “order return” details. Return the item to us unused, unmarked and in its original packaging within 3 days of you receiving it.
We recommend registered post as we are not responsible for returns that we do not receive. The delivery cost to return the item to us is at your expense. Replacements will be returned to you at no additional charge.
However, If we receive an item that has been damaged, used, shows signs of wear, not in original packaging, or packaging is damaged, we reserve the right not to replace or refund the item. We will advise you in this event.
Once we have authorised a refund, please allow 3-5 business days to receive your refund.
Refunds will be issued in the same way that you paid for your order. If we assess the warranty claim to be valid and not caused by fault of the customer, we will send you a replacement item and cover the delivery costs.
However if no fault is found with the item, the return postage will be at the customer’s expense. Tanks and Coils:
No warranty is offered on tanks and coils as they are considered “consumables” (designed to be used and thrown away after a certain amount of uses). A DOA (dead on arrival) policy of 36 hours upon receipt applies. Liquids:
For health reasons, we do not re-sell liquids once they have left our premises. We have a strict no-return policy on Liquids.
Please choose carefully. We cannot cancel or refund an order once it has been placed. Unfortunately, products cannot be returned due to damage caused by misuse or negligence.
Need help? Email us at vaporisers.com.au@gmail.com